Privacy Policy

Last updated: 1 January 2026

1. Introduction

Ronin Mech Pty Ltd (ABN 78 697 736 217) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us, in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What Information We Collect

We may collect the following types of personal information:

• Your name, email address, phone number, and company name when you submit an enquiry via our website or contact us directly.
• Project details, site addresses, and technical specifications you provide when requesting a quotation or engaging our services.
• Website usage data collected automatically, including your IP address, browser type, operating system, referring URLs, and pages viewed.

3. How We Collect Your Information

We collect personal information in the following ways:

• Directly from you: When you fill out a contact form, send us an email at [email protected], or communicate with us by phone or in person.
• Automatically: When you browse our website, we use cookies and similar tracking technologies to collect usage data and improve your experience.

4. Cookies

Our website may use cookies — small text files stored on your device — to enhance functionality and analyse site traffic. We use session cookies (which expire when you close your browser) and persistent cookies (which remain for a set period or until deleted). You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

5. Why We Collect Your Information

We use your personal information for the following purposes:

• To respond to your enquiries and provide quotations for our mechanical engineering and contracting services.
• To communicate with you about projects, service updates, and scheduled maintenance.
• To improve our website, services, and customer experience through analytics.
• To comply with our legal and regulatory obligations under Australian law.

6. Disclosure of Your Information

We may disclose your personal information to:

• Our employees, contractors, and subcontractors who need the information to perform services you have engaged us to deliver.
• Third-party service providers who assist us with website hosting, analytics, and IT support — all of whom are bound by confidentiality agreements.
• Regulatory bodies, law enforcement, or courts where required or authorised by Australian law.

We will not sell, trade, or rent your personal information to third parties for marketing purposes.

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include secure servers, encrypted communications where practicable, and restricted access to personal data within our organisation.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable Australian laws and regulations. When information is no longer needed, we destroy or de-identify it securely.

9. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you.
• Request correction of any inaccurate or outdated information.
• Request deletion of your personal information, subject to legal retention requirements.
• Withdraw consent to certain data processing activities where consent was the basis of processing.
• Complain about a suspected breach of the APPs (see Section 11 below).

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

10. Overseas Disclosure

We do not routinely disclose personal information to recipients located outside Australia. If we engage overseas service providers, we will take reasonable steps to ensure they comply with Australian privacy standards.

11. Complaints

If you believe we have breached the Australian Privacy Principles or this Privacy Policy, please contact us at [email protected] with details of your concern. We will investigate and respond within 30 days. If you are dissatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Email: [email protected]
Company: Ronin Mech Pty Ltd
ABN: 78 697 736 217
Location: Western Australia 6111